1. How long will my order take to arrive?
Most orders are delivered within 3–5 business days. Delivery time may vary based on your city or location.

2. What payment methods do you accept?
We currently accept Cash on Delivery (COD), so you can pay when your order is delivered to you.

3. Is shopping on your store safe?
Yes, our store uses SSL encryption to protect your information. With COD, you only pay after receiving your order, making shopping risk-free.

4. What if I receive a damaged or wrong item?
If you receive a damaged or incorrect product, contact us within 7 days. We’ll arrange a replacement or return.

5. What is your return policy?
We offer a 7–14 day return policy depending on your location. Items must be unused, in original condition, and with packaging.

6. Do you provide discounts or promotions?
Yes, we regularly offer seasonal sales, bundle deals, and special promotions.

7. How can I contact customer support?
You can reach us via WhatsApp, email, or our Contact Us page. Our team usually responds within 24 hours.

8. Can I change or cancel my order after placing it?
Yes, you can cancel or modify your order within 12–24 hours before it is shipped. After shipping, cancellations are not possible.

9. Are your products authentic and high-quality?
Yes, we only deal with trusted suppliers and ensure every product goes through a quality check before shipping.

10. Can I return products purchased with COD?
Yes, you can return COD orders under our return policy. Refunds are processed once we receive and verify the returned item.

11. Can I order in bulk using COD?
Yes, COD is available for both single and bulk orders, though large orders may require confirmation from our support team.

12. What makes your store different?
We provide secure shopping, COD convenience, quality products, fast delivery, and reliable customer support.